Banfield Pet Hospital

Banfield Pet Hospital is a veterinary clinic located at 4920 S Power Rd, Mesa, AZ 85212. On Google it has a 3.7/5 rating from 174 reviews. Recent feedback is mixed, with some comments focused on costs and appointment handling, and one noting professional, respectful care from the veterinarian and staff.

Services

•Vaccinations and follow-up booster appointments (mentioned in reviews)
•Surgical care (clinic staff noted doctors being in surgery during one scheduled appointment time)

Pricing

No published pricing is available; some reviewers describe pricing as above average, including a reported $72 charge for a brief booster appointment visit.

People

Dr Campbell is mentioned by name in recent reviews.

Reviews

Google reviews show a 3.7/5 rating based on 174 reviews. Themes in recent written feedback include concerns about high costs and charges for booster visits, issues with appointment scheduling (including an in-room appointment showing as available in an app but not being honored on arrival), and reports of rude front-desk interactions; a positive review highlights Dr Campbell and staff as caring, professional, and respectful toward pets and pet owners.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 174 we track in total. Recent reviews may not be representative of overall sentiment.

Scott McCamman

1 month ago

Britney Myers

2 months ago

Horrible! They charge you an arm and a leg. When you get your dogs shots they require you to come back for boosters and then charge another $72 for a 5 minute appointment. I emailed customer service and got no reply on if that was best practice.

Steve Johnson

Tina Junker

Made a in room apt on the app on 7/29. Arrived for apt and the very rude person at the desk states to me you can't have an apt the drs are in surgery. I explained the scheduling site said there were apts. Rude person at the desk said we'll the app is wrong. No offer to reschedule. She said we could leave her there and they will see her when they can. Nope sorry why would I leave my puppy with someone that treats a customer so rudely. I highly recommend you staying away from this location.

Amy Kaufman

Dr Campbell and her staff are caring and very professional Treat pets and pet parents w respect